Financial Services: Mobility - Changing the Face of Financial Services

The financial services industry is reinventing itself, and consumers’ attitudes toward mobile technology are a big reason why. Since 2010, innovative and fast-moving FinTech companies have poured $50 billion into everything from mobile payments to insurance. These digital disrupters are tapping into the “liquid expectations” of customers who compare banks to the no-friction mobile services and products they receive from other sectors (i.e., Amazon, Uber etc.) – and find banks lacking.

Beyond the Basics

Vox Mobile is helping financial services companies keep up with disrupters by taking mobile way beyond the basics of mobile banking, bill pay, deposit and P2P payments.

Leading banking organizations have partnered with Vox Mobile to reduce the physical space of the traditional branch model – taking banking services to where the people are. They do this by arming a new mobile workforce with tablets in hand to serve customers in airports, grocery stores, office buildings, etc. With the ability for consumers to shop for loans and receive financial planning services online, Vox Mobile is also helping financial services organizations plan and manage IT architectures that must interact with anyone, anywhere via mobile B2C, B2B and BYOD connections – in a highly secure environment.

Vox Mobile is on top of exciting mobility trends helping innovation-minded financial services companies achieve impressive new ways to generate new sources of revenue and engage customers through a wide range of channels.

Insurance is a 24/7, mobile business. This industry leader’s mobile workforce relies on a wide variety of mobile devices for servicing customers, selling, adjusting, and conducting timely inspections. The company needed to ensure its mobile professionals are equipped at all times with the right tools and access to the right information delivered in a highly secure and reliable environment.

As a result of several acquisitions, this large financial institution was supporting three different EMM platforms. The IT staff was challenged staying current with EMM software updates and thus end user satisfaction suffered considerably.

Mobile device security threats are on the rise. With the vast majority of personal devices routinely accessing corporate data, the prevalence of sensitive information ending up in the wrong hands is higher than ever. There’s a lot you can do to protect mobile devices within your organization. Your limitations depend on how complex, how much effort and how much traffic your network can handle. Vox Mobile can help you balance usability with security, creating enterprise mobile security management policies that work for your business, use case and role, and find what works best for you.

Having an effective BYOD policy in place can help you get ahead of problems and can keep your business secure, employees productive, and operations running smoothly.

Vox Mobile is committed to hiring, training, and maintaining top talent to best serve and support our clients and end users. We are excited to celebrate our Employees of the Month for August 2021, as well as those who have joined the company or been promoted to new roles.

Let us help you drive mobility success.

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